Privacy Policy
Last Updated: January 2024
At Bright Erection Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage our architecture and interior design services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Fill out contact forms on our website
- Request consultations or quotes
- Engage our professional services
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Full name
- Email address
- Phone number
- Physical address
- Project details and requirements
- Budget information
- Property information
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring website
- Geographic location (country/city level)
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Performance Cookies: Improve website performance
2. How We Use Your Information
We use collected information for the following purposes:
2.1 Service Delivery
- Provide architecture and interior design services
- Communicate about your project
- Schedule consultations and site visits
- Prepare quotes and proposals
- Execute and manage design projects
2.2 Communication
- Respond to inquiries and requests
- Send project updates and notifications
- Provide customer support
- Send service-related announcements
2.3 Marketing (with consent)
- Send newsletters and promotional materials
- Share design tips and inspiration
- Inform about new services
- Invite to events or portfolio viewings
2.4 Website Improvement
- Analyze website usage and performance
- Improve user experience
- Develop new features
- Troubleshoot technical issues
2.5 Legal Compliance
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud and misuse
- Resolve disputes
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Service Providers
We may share information with trusted service providers who assist us:
- Website hosting and maintenance
- Email service providers
- Payment processors
- Analytics services
- Customer relationship management systems
These providers are contractually obligated to protect your data and use it only for specified purposes.
3.3 Project Collaborators
With your consent, we may share relevant project information with:
- Contractors and subcontractors
- Material suppliers
- Engineers and consultants
- Regulatory authorities (for permits)
3.4 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Enforce our terms and conditions
- Protect rights, property, or safety
- Investigate fraud or security issues
4. Data Security
We implement appropriate security measures to protect your information:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and databases
- Access controls and authentication
- Regular security audits
- Employee training on data protection
- Secure backup systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods vary based on:
- Active clients: Duration of engagement plus 7 years for legal purposes
- Inquiries not converted: 2 years
- Newsletter subscribers: Until unsubscription
- Website analytics: 24-36 months
6. Your Rights and Choices
6.1 Access and Correction
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Update your contact details
- Request a copy of your data
6.2 Deletion Rights
You may request deletion of your personal information, subject to legal retention requirements.
6.3 Marketing Communications
You can opt-out of marketing communications by:
- Clicking "unsubscribe" in emails
- Contacting us directly
- Updating preferences in your account
6.4 Cookie Management
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
9. International Data Transfers
Your information may be processed in India or other locations where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or prominent website notice.
11. Contact Us
For privacy-related questions, concerns, or requests, contact us at:
Your Consent: By using our website and services, you consent to this Privacy Policy and our data practices as described herein.